Did you catch our Twitter chat this week? For those of you who weren’t able to join in, we’ve highlighted some of the awesome replies we received!
Your tone of voice reflects the personality of your brand. Helps you connect with your subscribers, and makes you stand out from competitors. What do your customers expect from your emails? Understanding this is key to providing them with the right content at the right time.
Next in our hunt for brands that have great CRM programmes is another brand who switches our lights on. I never thought I’d look forward to receiving a bill… then along came Bulb.