Optimising HTML Email when Images are Disabled

Optimising HTML Email when Images are Disabled

One of the frequently overlooked challenges email designers face is that, either due to personal preference or the settings of their email client, many recipients will view marketing emails without images enabled. Almost all webmail and desktop email clients now default to not showing images,…

What does Gmail's priority inbox mean for email marketers?

What does Gmail's priority inbox mean for email marketers?

Gmail’s recently announced Priority Inbox feature uses an algorithm to automatically sort busy inboxes into ‘Priority’, ‘Starred’ and ‘Everything Else’. Criteria for sorting into the priority inbox include keywords, people the user emails most and general user behavior (e.g. previous open rates). Rules can also…

Hi, who just joined? The Conference Call

Hi, who just joined? The Conference Call

Off topic, but anyone who works either at an agency or client side will know the frustrations that conference calls can have! This is a great sendup, from the Citizen’s Bank annual staff talent show. Spotted on twitter, somewhere.

UCAS/Hewlett Packard marketing email causes a media stir

UCAS/Hewlett Packard marketing email causes a media stir

A co-branded marketing email from UCAS (the UK’s higher education admissions authority) and Hewlett Packard has caused a bit of controversy over the last few days. The mailing, with subject line “You have been accepted to receive big discounts on HP laptops!”, was sent before…